6 months ago, I was really ticked off at RackNRoad. They had installed this (permanent) roof rack atop my car, and the work was not exactly to my satisfaction. There were numerous problems, and I won't bore my faithful readers with all the details here.
The important stuff: 1)Those tracks are not parallel; 2) the crossbars interfere with the sunroof 3) anything mounted on the rack interferes with the trunk 4) my beautiful car is scratched; 4) I was charged for parts not provided.


Anyway, we ended up in Small Claims Court yesterday. My case looked strong, or so I thought. Unfortunately, I am not an expert in the installation of permanent roof racks. When the expert (the defendant) says: "Those tracks are not supposed to be parallel", I guess that is more believable than me (as a non-expert) saying: "Are you kidding? I have the only roof rack in the world with non-parallel tracks".
Contrary to what you see on television, small claims court judges typically mail their decisions to the involved parties; still, I am guessing from the judge's tone that I did not fare well. On the way out, I said to the defendant: "I think you won that one". He patted me on the shoulder and replied: "That's business for you. Anything else I can help you with?" I suddenly felt bad for causing all the trouble...6 months had gone by, and the fight was really no longer in me.
So I'm ending my boycott of RackNRoad. I suppose the moral of the story is: Don't ever let anybody drill holes in the roof of your car. They are not easy to patch.








